StepONE Tailor

Frequently asked questions

  1. Do Tony travel overseas to take orders?
    Yes, Tony do travel to take orders and to meet our regular customers. He travels mostly to Germany, Switzerland, Denmark, Norway and USA.
  2. How do we know your overseas schedules? 
    You may write an email to tonywynnseree@steponetailor.com to register for circular letters about Tony’s overseas visits.
  3. What is your business hours?
    On weekdays 11 AM – 3 PM by appointment only.
  4. How much time do we have to order a suit, pants or shirt?Approximately 3 to 7 days with fitting.
  5. How could we pay?
    Cash and most major credit cards are accepted. No commission charge for any credit card.
  6. Do you keep the sizes and orders of customers?
    Yes, we keep the measurements and other records of your orders in our data base for up to 5 years.
  7. What kind of fabrics do you have?
    We do have various kind of fabrics, just to name a few… Cashmere Wool, 100% Wool, Wool Mix with Cotton or Polyester, Silky Wool, Silk-Linen, Silk-Cotton, Thai Silk, Egyptian, Oxford, Pin-Point Cotton, Poly Cotton, Pure Linen, Silk and Viscose, Silk Satin, Chiffon and Italian Cotton etc, etc.